Support

Providing you the tools and guidance you need to succeed


The Rapid Crews team is committed to delivering successful outcomes to our clients.

How ?

Rapid Crews is great software built to mobilise your workforce.  We know that supporting you to get the absolute best out of the system is critical to your success. That’s why we provide high contact, end-to-end support by:

  • CLEAR IMPLEMENTATION Providing a clear software implementation process
  • ADVICE AND GUIDANCEProviding best practice advice to improve your work processes
  • CUSTOMISATIONTailoring onboarding and mobilisation workflows to fit your business like a glove
  • TRAINING SESSIONSAdvanced configuration workshops aim to highly configure alerts, triggers, SMSs, emails, document storage, client/site/trade skill requirements
  • CONFIGURATION WORKSHOPSAn advanced configuration workshop is provided to highly configure alerts, triggers, SMSs, emails, document storage, client/site/trade skill requirements, etc
  • AFTER GO-LIVE SUPPORTOn-going, easy to access support by a team committed to your success.
  • FOLLOW -UPSOn-going regular followups, system performance reviews and benchmarking advice

For current clients

Our direct support number (08) 6261 7608

Raise a support ticket

Options

  1. Historical data migration
  2. Integrations with other enterprise software systems
  3. Customisations
  4. Custom reports and dashboards

We have in-house expertise and can help clients with

  1. Office 365 and SharePoint intranet and document management
  2. Responsive form development that works on all modern devices
  3. Advanced workflow development

To find out more about how Rapid Crews can elevate your business to the next level, get in touch with our team today!